Question 1

What is Flora Haus?

Accepted Answer

Flora Haus is a boutique floral studio offering custom arrangements, signature workshops, Bloom Bars, and flower subscriptions designed to bring beauty, creativity, and intention into everyday life.

Question 2

Do you offer custom floral arrangements?

Accepted Answer

Yes. Custom arrangements are available for gifting, events, and special occasions. All designs are made with premium seasonal blooms and styled to reflect the Flora Haus aesthetic.

Question 3

How far in advance should I place an order?

Accepted Answer

Custom arrangements should be ordered at least 5–7 days in advance, based on availability. Bloom Bars require a minimum of 3 weeks’ notice. Workshops and subscriptions are scheduled separately.

Question 4

Do you offer same-day or next-day delivery?

Accepted Answer

At this time, same-day delivery is not guaranteed. Please contact us directly for availability.

Question 5

What is your delivery area?

Accepted Answer

We currently offer complimentary delivery within a 10-mile radius of the 30331 zip code.

Locations outside of this service area may be subject to an additional delivery fee based on distance. All extended-range deliveries will be confirmed and quoted prior to fulfillment.

Question 6

Can I request specific flowers or colors?

Accepted Answer

Yes. While we work primarily with seasonal florals, color palettes and flower preferences can be requested and will be accommodated when available.

Question 7

What is your cancellation policy?

Accepted Answer

Workshops: All workshop tickets are non-refundable. If you are unable to attend, your payment may be transferred to a future workshop date with at least 72 hours’ notice. No-shows are not eligible for transfer.

Bloom Bars & Private Events: A non-refundable deposit is required to secure your date. Bloom Bars must be booked a minimum of 3 weeks in advance. Cancellations or reschedules must be requested at least 7 days prior to the scheduled event date.

Custom Arrangements: All sales are final once an order is placed.

Question 8

Do you host private workshops and events?

Accepted Answer

Yes. Private floral workshops and Bloom Bars are available for celebrations, corporate gatherings, and curated experiences. Please use the contact form to inquire.

Question 9

How far in advance should I book a private floral workshop or bloom bar?

Accepted Answer

To ensure every Floral Haus Floral Workshop or Bloom Bar is thoughtfully prepated, we require approximately three to four weeks of advance notice for planning and sourcing.

Question 10

How do I book a service?

Accepted Answer

All services are booked through our inquiry form. Our team will respond within 48 hours with next steps.

Question 11

Still have questions?

Accepted Answer

Use the contact form and we’ll be happy to assist you.

FAQ